Virginia Dealerships - Their Grades
One Dealership Added Weekly
7-Point Dealership Rating Scale
7 - Exceptional: Exceeds all expectations, industry-leading
6 - Excellent: Consistently high quality, minor room for improvement
5 - Good: Meets expectations, solid performance
4 - Satisfactory: Acceptable but noticeable gaps
3 - Below Average: Multiple issues, needs improvement
2 - Poor: Significant problems, major concerns
1 - Unacceptable: Fails to meet basic standards
Winner - Banister Nissan of Chesapeake
Banister Nissan of Cheasapeake
★★★★★★★ (7/7) - Exceptional
Outstanding experience at Banister Nissan of Chesapeake! From the moment I arrived, the entire team treated me with genuine respect and care. My sales representative was exceptionally knowledgeable and patient—never once did I feel pressured. They worked tirelessly to find me the perfect vehicle within my budget, and the finance process was refreshingly transparent with zero hidden fees.
What truly sets this dealership apart is how valued they made me feel throughout the entire process. They clearly had my best interests at heart and went above and beyond without any high-pressure tactics.
Here's my highest recommendation: Even if Nissan isn't on your shopping list, visit Banister anyway. Their exceptional service and genuine care will leave you smiling regardless of whether you drive away with a vehicle. This is how car buying should be!
Will absolutely return and refer everyone I know.
Call outs to Jonelle (sales), Brandon (Sales), Ed (What car management should aspire to be)
Worst of the Worst
Southern Hyundai of Newport News
-★ (-1/7) - Exceptional Dog Shit
I'll put it like this, Things went great right up until the first pass price was put in front of me. By the end of the loan, I would have paid over $77,000 for a $34,000 car. Scum of the earth.